On Cochlearbatteries.com we are always looking for the best deals with shipping companies to find the best price and faster service for each one of our orders, whether they are wholesale or by the unit, from a coin cell battery to a whole year supply of hearing aid batteries. You will find our prices equivalent and the lowest possible. We use United States Postal Service for orders in Florida and the U.S. Islands, as well as International. We also work with UPS Mail Innovations and UPS Ground. In other words, we have just about the right shipping method depending on the customer's need and shipping location.

Prices for shipping may be included prior to complete the check out process on the website, or it can be provided by the sales/customer service representative at the time of placing an order via our Toll-Free phone number. Some products may include free shipping after a certain amount of batteries per item, and offers can be temporary. This may be subject to change at any time, and when cochlearbatteries.com considers it necessary, at times without previous notice. For more information, or if you would like to ask a question regarding this or any other question/concern, please email us at [email protected] or contact our online representatives, they are here for you! 

From our top menu or search bar, you may go directly to a particular category and browse your selection. CochlearBatteries.com stocks most of the products offered on our website, but some items may ship from alternate vendor shipping points, UPS Mail Innovations or USPS. In some cases, we may change the shipping from Postal to UPS service, to achieve an efficient delivery time and this way proof to our customers that we are leaders in meeting a minimum standard of outstanding products and high-quality performance. For many battery models, our prices are volume based, so the more you BUY, the LESS you pay!

For more information, our dedicated customer service team is always on the lookout to help each and every customer the best possible way. Even if it is not related to a sale, we are here for the customer first! You may contact us at any time via email at [email protected] or dial out toll-free 1-866-999-2355.

We offer a 30-Day Return Policy for any unopened merchandise.

If you ordered the wrong batteries or no longer need the batteries you purchased you may return them for a full refund. However, it will be the buyer's responsibility to ship the item back and a 10% restocking fee will be applied to your payment option.

If there was an issue with your batteries please leave us a message, or dial our Toll-Free number 1-866-999-2355.

If you would instead prefer an exchange (due to the error of purchase or issues with the batteries/packaging) please contact us and provide your order number, SKU, and the item you would like to exchange it for. Additional fees may apply, as well as any difference of price in between the specified items for exchange.

After the original item is returned the buyer will receive full credit for their order to make a new purchase.

If this exchange was due to ordering the wrong batteries the buyer will be responsible for the shipping cost to return their item and the shipping cost for the new item sent in exchange. 

RETURNS AND EXCHANGE POLICY:

Clients of CochlearBatteries.com must inspect all packages and goods at the time of receipt. Any damage or indication of damage must be noted on the freight receipt at the time of delivery.

 All returns require a Return Authorization Number (RA#). Our Customer Service Department must be contacted to obtain the correct RA# for return shipments. The assignment of an RA# does not automatically assure a credit will be issued. All returns must show the Return Authorization Number on the outside of the packaging and on any related correspondence. Items must be returned within 30 days of the invoice date. Use the address below for product returns.

Micropower Battery Company

Attn. Product Returns, (RA #____)

7350 NW 35th Ter

Miami, FL 33152-1532

Returned items must be in new and unused condition and contained in the original package/packaging materials.

Returning items must be returned, and freight prepaid. Items ordered in error may be returned for exchange, on certain occasions, a 20% restocking fee may apply. Outgoing freight and handling charges are not refundable unless product return stems from a CochlearBatteries.com shipping or order error. Freight/insurance on returned items must be prepaid by the customer.

Returned items not meeting the requirements above will not be accepted or received and no exchange or refund will be issued. 

Refunds for purchases with being credited or deposited back to the original form of payment. Any pending or applicable fees as for restocking, shipping & handling, incomplete and/or returned orders, etc. will be discounted off the total amount to refund. 

The customer bears the responsibility for goods damaged during the returned shipping process and will not receive proper credit if the goods are deemed unacceptable for resale.

We accept all major credit cards, including Visa, MasterCard, AMEX, Discover, JCB, China Union, Maestro and Diners. 

We also accept Paypal

If you would like to pay by Check or Money Order, you can use that option during the checkout process. Please make the check or money order to: Global Exports USA, Inc.

and send it to

Your order will remain pending until we receive and process your check. We will then ship your order. 

Effective July 1^st, 2018, Cochlear Americas is no longer selling disposable batteries.    Our company has partnered with Cochlear Americas to supply disposable batteries to Cochlear recipients.   

Due to these changes, recipients covered under Medicare, will need to purchase batteries on their own and submit a completed form to Medicare for reimbursement.

Our company will also assist in placing orders for Kanso or Baha customers covered under Medicaid.  Based on eligibility and the state your reside in, these batteries may be available at no charge to qualifying customers.

Customers with private insurance may also purchase batteries, but will need to submit a claim to your insurance provider directly.   All other recipients who purchase disposable batteries out of pocket are welcome to purchase from our company.

What are the common battery sizes?
Hearing aid batteries come in 4 common sizes. They are 10 O, 13 O, 312 O and 675 O/O. To identify the size, most manufacturers use an industry standard color code on their zinc air tabs and packaging. Yellow for Size 10, Brown for Size 312, Orange for Size 13 and Blue/ Green for Size 675.

How long will my batteries last?
Battery life is determined by the type and amplification of your hearing aid as well as the hours you wear your hearing aid. Your hearing care professional can tell you the battery life you can expect.

How should I store my batteries?
You should store your hearing aid batteries at room temperature. Avoid storing your batteries in hot places since heat will shorten the life of the batteries. Refrigeration is also not recommended. Batteries should not be carried loose in your pocket or purse. If a battery inadvertently comes into contact with a metal object such as coins or keys the battery may discharge, leak or in rare incidences even rupture. To prevent this from occurring keep unused batteries in the original packaging or in a battery holder.
Batteries that have been fully discharged can be thrown in your regular trash. Store and discard batteries in places that cannot be reached by infants or children. If a battery is swallowed, see a doctor immediately.

Why is there a tab on my ZINC AIR battery?
A zinc air battery uses air outside the battery as a source of power. The factory applied tab seals the air holes in the battery and ensures freshness until you are ready to use the battery. Do not remove the tab until you are ready to use the battery. To activate the battery, you simply remove the tab. After removing the tab, wait about three to five minutes prior to inserting the battery into your hearing aid. This allows sufficient time for the air to enter and activate the ingredients. Replacing the tab when the battery is not in use will NOT extend the battery life.

A rechargeable battery, storage battery, secondary cell, or accumulator is a type of electrical battery which can be charged, discharged into a load, and recharged many times, as opposed to a disposable or primary battery, which is supplied fully charged and discarded after use. It is composed of one or more electrochemical cells. The term "accumulator" is used as it accumulates and stores energy. through a reversible electrochemical reaction. Rechargeable batteries are produced in many different shapes and sizes, ranging from button cells to megawatt systems connected to stabilize an electrical distribution network. Several different combinations of electrode materials and electrolytes are used, including lead-acid, nickel-cadmium (NiCd), nickel-metal hydride (NiMH),  lithium-ion(Li-ion), and lithium-ion polymer (Li-ion polymer).

Rechargeable batteries typically initially cost more than disposable batteries, but have a much lower total cost of ownership and environmental impact, as they can be recharged inexpensively many times before they need replacing. Some rechargeable battery types are available in the same sizes and voltages as the disposable type and can be used interchangeably with them. For more information click on our "Rechargeable Tab" and take a look at our available and fully stock of batteries.